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Support & Hilfe

Wir nehmen den Support ernst und sind sehr stolz auf das Niveau, das wir unseren Kunden bieten. Unser Team steht Ihnen bei allen Fragen zur Systemnutzung zur Verfügung und berät Sie auch in Bezug auf bewährte Praktiken im Zusammenhang mit dem Vertriebsmanagement und der Planung. Unser innovatives Support-Center macht es Ihnen leicht, mit unserem Team in Kontakt zu treten und jedem Problem auf den Grund zu gehen.

Support options for VISTAlution Business Users

As a Business User your first point of contact is your master user or administrator. Here you find different direct support options available for you:

Invitations

Help-Manual and FAQs

The comprehensive help-manual for all registered users that explains all views and functionalities of the App frontend. With hints for specific use cases of your business

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Request Access

In case you don't have login credentials for the help-manual please contact us and we grant you access.

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Technical Issues

If you notice a technical issue or an error in the application please contact your business administrator who will then open a ticket via our service desk.

Support options for VISTAlution Master Users

As a Master User you are the single point of contact to manage the questions and concerns of all users. Here you find the different support options available for you:

Invitations

Help-Manual and FAQs

The comprehensive help-manual for all registered users that explains all views and functionalities of the App frontend. With hints for specific use cases of your business

Invitations

Technical Issues

If you would like to report a technical issue or an error in the application, please use our Service Desk to open a ticket

Invitations

Additional User Licenses

You would like to create additional users, but your user licenses are all taken. Please submit an "RFQ for additional user licenses" through our Service Desk

Support options for VISTAlution User Administrators

As a User Administrator you have the function to manage the users in VISTAlution. Here you find the different support options available for you:

Invitations

Help-Manual and FAQs

The comprehensive help-manual for all administrators that explains all views and functionalities of the App frontend and administration area. With hints for specific use cases of your business

Invitations

User Training Request

If you think that user training could help you and your colleagues then book a training course in our support center

Invitations

Technical Issues

If you would like to report a technical issue or an error in the application, please use our Service Desk to open a ticket

Invitations

Premium Phone Support

For direct telephone help, dial the Premium Support Hotline. Only for administrators for whom this service has been booked

+49 2602 95039-11

QR Code VISTAlution Premium Hotline

Invitations

Additional User Licenses

You would like to create additional users, but your user licenses are all taken. Please submit an "RFQ for additional user licenses" through our Service Desk

Invitations

Other Topics

If you have any other questions e.g. related to Add Ons, billing, etc. please contact us at

Support options for VISTAlution Business Administrators

As a Business Administrator you have the function to manage all administrative tasks of VISTAlution. Here you find the different support options available for you:

Invitations

Help-Manual and FAQs

The comprehensive help-manual for all administrators that explains all views and functionalities of the App frontend and administration area. With hints for specific use cases of your business

Invitations

User Training Request

If you think that user training could help you and your colleagues then book a training course in our support center

Invitations

Technical Issues

If you would like to report a technical issue or an error in the application, please use our Service Desk to open a ticket

Invitations

Premium Phone Support

For direct telephone help, dial the Premium Support Hotline. Only for administrators for whom this service has been booked

+49 2602 95039-11

QR Code VISTAlution Premium Hotline

Invitations

Additional User Licenses

You would like to create additional users, but your user licenses are all taken. Please submit an "RFQ for additional user licenses" through our Service Desk

Invitations

Other Topics

If you have any other questions e.g. related to Add Ons, billing, etc. please contact us at

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