Support & Help

We take support seriously and take great pride in the level of support we provide to our customers. Our team is available to answer any questions you may have about system usage, and also to advise you on best practices related to sales management and planning. Our innovative support center makes it easy to get in touch with our team and get to the bottom of any issue.

Business Users

all non-admin and non-master roles

Master Users

the single point of contact for all users

User Administrators

admins responsible for user management

Business Administrators

admins responsible for full system management

Support options for VISTAlution Business Users

As a Business User your first point of contact is your master user or administrator. Here you find different direct support options available for you:

Help-Manual and FAQs

The comprehensive help-manual for all registered users that explains all views and functionalities of the App frontend. With hints for specific use cases of your business

open the documentation

Request Access

In case you don't have login credentials for the help-manual please contact us and we grant you access.

email us

Technical Issues

If you notice a technical issue or an error in the application please contact your business administrator who will then open a ticket via our service desk.